Overview
SnapLocal Pro ($19, one-time) and SnapPage Pro ($15, one-time) are digital products delivered instantly as Chrome extensions. Because there is nothing physical to return, refunds are handled under the policy below. Our goal is simple: if the product does not work for you — for any reason at all — you should not have to pay for it.
30-Day No-Questions Refund
You are entitled to a full refund of any Pro purchase within 30 days of the date you bought it — for any reason, no questions asked. You do not need to justify the request, prove a technical defect, or contact support first. If the Extension is not for you, simply email us within the 30-day window and we will refund the full purchase price. This 30-day no-questions refund applies to every paid license, exactly as promised on our home page.
How Refunds Are Paid
All purchases are processed by our payment platform, Payhip. Approved refunds are issued back through Payhip to your original payment method (the same card, PayPal account, or method you used at checkout). Once Payhip processes the refund, the time it takes to appear in your account depends on your bank or payment provider. We do not issue refunds by any other channel.
“Change of Mind” Requests
Because we honor a straightforward 30-day no-questions refund, a change of mind is a perfectly valid reason: buying the wrong product, no longer needing it, or simply deciding it is not for you are all covered within the 30-day window. Just email us and we will process the full refund — you are not required to explain, and we will not press you for a reason. We are a small independent developer, and being fair and human means not making you fight for your money back.
How to Request a Refund
Email hs18103737670@gmail.com and include:
- Your order number or a copy of your Payhip receipt.
- Which product you purchased (SnapLocal Pro or SnapPage Pro).
- Optionally, a short note — this is not required, and we will not ask follow-up questions within the 30-day window.
The order number is on your Payhip confirmation email. Including it lets us locate your purchase quickly — we do not run accounts or track you, so this reference is how we match a refund to a payment.
Processing Time
We review every refund request and reply within 5 business days of receiving it. If your request is approved, the refund is then submitted to Payhip; the posting time to your account after that is controlled by your payment provider and may take a few additional days.
Related Policies
This Refund Policy is part of, and should be read together with, our
Terms of Service and Privacy Policy. Both
Extensions process everything locally, request zero host_permissions, require no account,
and collect no telemetry.
Contact
Questions about a refund? Email hs18103737670@gmail.com, review our Terms of Service and Privacy Policy, or return to the SnapLocal home page.